Privacy Policy

Last updated: May 2, 2026

This Privacy Policy explains how Sant Mistri Carpenter & Contractor collects, uses, stores, and protects information when you contact us for carpentry, furniture, repair, renovation, or contracting services.

Information We Collect

We may collect information you voluntarily provide, including:

• Your name, phone number, email address, and location or service area.
• Project details such as service type, measurements, photos, budget, timeline, and messages.
• Communication records from calls, email, WhatsApp, or website enquiry forms.
• Basic technical information such as browser type, device type, referring page, and general usage data if analytics tools are used.

How We Use Information

We use collected information to respond to enquiries, prepare estimates, schedule site visits, provide carpentry and contracting services, improve our website, prevent misuse, and maintain business records.

WhatsApp, Phone, and Email

When you use WhatsApp, phone, or email links on this site, your communication is handled by the relevant third-party service provider. Their own privacy policies may apply in addition to this policy.

Cookies and Analytics

This website may use cookies or similar technologies to improve performance, understand visitor activity, and support search engine visibility. You can control cookies through your browser settings.

Sharing of Information

We do not sell your personal information. We may share information only when needed to provide services, coordinate with workers or suppliers, comply with law, protect our rights, or complete business operations such as hosting and communication.

Data Security

We take reasonable steps to protect enquiry and project information. No online or electronic transmission is completely secure, so please avoid sending highly sensitive information through the website form or WhatsApp.

Data Retention

We keep information for as long as needed to respond to enquiries, complete service work, maintain records, resolve disputes, and meet legal or accounting requirements.

Your Choices

You may request that we update, correct, or delete your contact information where legally and practically possible. You may also choose not to provide optional project details, although this may affect our ability to provide an accurate quote.

Children's Privacy

Our services are intended for adults seeking carpentry and contracting work. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised last updated date.